Respect We respect the inherent value and worth of each person and their family/whanau and will treat each person as a unique individual.
IntegrityWe work to the highest level of honesty and integrity always respecting privacy for patients, families/whanau, colleagues and volunteers. We stand by our word, promises and agreements, being truthful with colleagues, patients, families/whanau and our network of other health care providers.
CommunicationWe will communicate with patients, families, colleagues and other organisations/health providers with clarity, openness, honesty, compassion, accuracy, timeliness and in a courteous and informative manner. Communication is essential to the provision of quality healthcare for patients and their families.
TeamworkQuality care is the result of strong interdisciplinary teamwork. Waipuna is committed to building strong working teams and relationships both within hospice and externally with other healthcare providers and community groups. We work as a team, discuss all decisions with those affected and together resolve issues and difficulties. We celebrate successes, whether individual or organisational as a team. We are "there for each other" and work with a positive attitude for life.
CommunityWe treat our community with respect and loyalty, providing it with a quality service. Our desire is to develop and incorporate ways to improve our service for our community.
Our patients and families are part of our community.
Our donors and sponsors are part of our community.
Our staff and colleagues are part of our community.
Accountability We acknowledge our accountability to the community regarding the resources that are given to us. We will be creative, careful and accountable in how we manage these resources. We are committed to "doing it once and doing it well".
